Payment Policy
Payment Policy
Payment Policy
Trade Name: Monica Valen
SIRET: 844 163 527 00014
Address: 4 Rue de Gomel, 63100 Clermont-Ferrand, France
Email: contact@monica-valen.com
Phone: +44 7782 275085
At Monica Valen, we are committed to providing a smooth, secure, and reliable shopping experience.
This Payment Policy explains the payment methods available and the conditions that apply to all transactions made on our website.
Accepted Payment Methods
We accept the following payment methods:
Bank Cards
-
Visa
-
Mastercard
-
American Express
Mobile Payments
-
Apple Pay
Other Accepted Methods
-
Debit & credit cards supported by your bank
General Payment Conditions
-
All payments are processed through secure and encrypted payment platforms to protect your financial and personal information.
-
Payment data is encrypted and never stored or shared without your explicit consent.
-
The total order amount, including any applicable shipping fees, will be charged when your purchase is confirmed.
Accepted Currencies
All payments must be made in British Pounds (GBP £) for orders placed within the United Kingdom.
Billing and Confirmation
Once your payment is validated, you will receive an order confirmation email, which also serves as your invoice.
If you notice any issue, please contact us immediately.
Cancellations and Refunds
-
If you wish to cancel an order before shipment, please contact us as soon as possible.
-
Refunds are issued using the same payment method used for the original purchase.
-
Processing times may vary depending on your bank or payment provider.
Customer Support – Payments
For any questions or concerns regarding payments, you can reach our support team:
Trade Name: Monica Valen
SIRET: 844 163 527 00014
Email: contact@monica-valen.com
Phone: +44 7782 275085
Support available Monday to Saturday, 8 a.m. – 5 p.m. (excluding public holidays)
We are here to assist you and ensure your shopping experience is secure and pleasant.
Last updated: 13/11/2025
Payment Policy
Trade Name: Monica Valen
SIRET: 844 163 527 00014
Address: 4 Rue de Gomel, 63100 Clermont-Ferrand, France
Email: contact@monica-valen.com
Phone: +44 7782 275085
At Monica Valen, we are committed to providing a smooth, secure, and reliable shopping experience.
This Payment Policy explains the payment methods available and the conditions that apply to all transactions made on our website.
Accepted Payment Methods
We accept the following payment methods:
Bank Cards
-
Visa
-
Mastercard
-
American Express
Mobile Payments
-
Apple Pay
Other Accepted Methods
-
Debit & credit cards supported by your bank
General Payment Conditions
-
All payments are processed through secure and encrypted payment platforms to protect your financial and personal information.
-
Payment data is encrypted and never stored or shared without your explicit consent.
-
The total order amount, including any applicable shipping fees, will be charged when your purchase is confirmed.
Accepted Currencies
All payments must be made in British Pounds (GBP £) for orders placed within the United Kingdom.
Billing and Confirmation
Once your payment is validated, you will receive an order confirmation email, which also serves as your invoice.
If you notice any issue, please contact us immediately.
Cancellations and Refunds
-
If you wish to cancel an order before shipment, please contact us as soon as possible.
-
Refunds are issued using the same payment method used for the original purchase.
-
Processing times may vary depending on your bank or payment provider.
Customer Support – Payments
For any questions or concerns regarding payments, you can reach our support team:
Trade Name: Monica Valen
SIRET: 844 163 527 00014
Email: contact@monica-valen.com
Phone: +44 7782 275085
Support available Monday to Saturday, 8 a.m. – 5 p.m. (excluding public holidays)
We are here to assist you and ensure your shopping experience is secure and pleasant.
Last updated: 13/11/2025
